Your wine in the EU. Duty and VAT only on what you sell.
A bonded warehouse near Warsaw for wine and spirits producers outside the European Union. Ship a carton, a pallet or a container, store it as long as you need, and release it in batches to buyers anywhere in the EU. We run the customs side; the goods stay yours.
- Procedure
- Customs warehousing (Union Customs Code, art. 240): duty, VAT and excise suspended while stored
- Location
- Lubiel Nowy, 70 km from Warsaw
- Capacity
- 120 pallet spaces in the customs warehouse, 300 in the tax warehouse
- Conditions
- monitoring, insurance up to PLN 500,000, unconditioned warehouse: 7-20°C depending on season
- Pallet
- up to 8 different SKUs on a single pallet space
- Minimum
- one carton
- Storage time
- Unlimited under EU customs warehousing rules
- Languages
- English, Polish, Russian, Ukrainian, Moldovan, Georgian, Armenian
A place where, for customs purposes, your wine is still abroad.
The Wine & Spirits Hub is a customs warehouse in a modern logistics facility near Warsaw. Goods placed there are under the EU customs warehousing procedure: they have physically arrived in Europe, but no import duty, VAT or excise is charged until you release a batch for sale. There is no time limit on storage.
That changes the economics of exporting to the EU. Instead of paying taxes on a whole container up front and hoping to sell it, you pay per batch, when a buyer is confirmed. Instead of setting up an EU company, a fiscal representative and a warehouse lease, you use ours.
Complete runs the customs and excise side and is not a distributor. We do not buy your wine and we do not compete with your importers. We hold it, clear it and deliver it on your instruction.
Entity responsible for customs clearance: Complete Sp. z o.o., Polish company register (KRS) no. 0001210329, EORI PL524305822600000. Tax (excise) warehouse for excise goods, nos. PL44100027202 and PL44100028315.
From your cellar to an EU buyer, in five steps.
Typical timings for a producer in Georgia or Armenia shipping by road. Sea freight from South America or Oceania adds transit time, nothing else changes.
- 012 working days
Product check and quote
You send us the product list, alcohol content, bottle sizes and your first destination market. We confirm the goods qualify, list the documents you need, and quote storage and handling.
- 0214-21 from Tbilisi
Transport to Warsaw
We collect from your winery or take over at the EU border, your choice of Incoterms. Complete arranges the road carrier, T1 transit document and customs pre-arrival notification.
- 03on arrival
Entry into the customs warehouse
Goods are received, counted and placed under customs warehousing. You get a stock statement with lot numbers. No duty, VAT or excise is charged. The goods remain your property.
- 04no time limit
You sell
You negotiate with importers, distributors or restaurant groups anywhere in the EU. Buyers can order small, frequent batches because the stock is already in Europe, often the difference between a first order and no order.
- 051-2 working days
Release in batches
On your instruction we clear the batch for free circulation, pay duty and VAT on your behalf, apply Polish excise stamps where required, label for the target market and hand over to the carrier or deliver ourselves.
- Commercial invoice and packing list per pallet (lots, bottles, alcohol %, volumes).
- Certificate of origin and a T1 transit document and a VI-1 certificate.
- Label artwork: we check EU labelling requirements before the goods leave your cellar.
- Company registration extract and a signed warehousing agreement (we send the template in English).
Four line items. No entry fee, no minimum term.
Storage is charged per pallet place, day by day, so you pay for the time the goods actually sit there. Duty, VAT and excise are pass-through costs paid on release, at the statutory rates.
| Item | Basis | Indicative rate |
|---|---|---|
| Storage under customs warehousing | per pallet place, per day | 1,80 PLN |
| Release: customs clearance, duty/VAT settlement | per declaration | individual quote |
| Excise stamps, labelling, repacking | per bottle | PLN 1.40-12.00, quoted per project |
| Transport Warsaw → buyer | per shipment | quoted per route |
Indicative, net of VAT, valid for 2026. A written quote for your volumes within 2 working days.
Central Poland: one stock, every EU market within a day or two by road.
Warsaw sits on the old Amber Road between the Baltic and the Black Sea, and today on the A2/S8 corridor that links Berlin, the Baltic states and Ukraine. Storage costs are a fraction of Rotterdam or Hamburg, and the carriers that serve the Caucasus and Central Asia already run through here. The warehouse itself is in Lubiel Nowy, 70 km north-east of Warsaw and 20 minutes from the S8 junction at Wyszków, on the side of the city the lorries from the east arrive on.
Road distances, approximate.
We would rather tell you now than after the first pallet.
The Hub works well for
- You are a winery or distillery outside the EU and want stock inside the Union, even as a trial: we take in from a single carton
- Producers who already have interest from EU buyers but lose deals on „ship me 60 bottles first”
- Brands that want to serve several small importers instead of depending on one national distributor
- Exporters who need excise stamps, EU labelling and customs handled by one contact
It is not the right tool for
- Selling to private customers or parcel shipments: we serve businesses only
- Producers looking for a distributor: we store, clear and deliver, we do not buy or sell your wine
- A single shipment is a few bottles: handling costs outweigh the tax deferral
- Goods that cannot be legally placed on the EU market (we check this in step 1)
Straight answers.
How long can my goods stay in the warehouse?
As long as you need. EU customs law sets no time limit for goods under the customs warehousing procedure (Union Customs Code, art. 238). You pay for each day of storage and release batches when you have a buyer.
What is the difference between a customs warehouse and a bonded warehouse?
They are the same thing. „Bonded warehouse” is the common trade term; „customs warehouse” is the legal term used in the Union Customs Code for a place approved by customs where non-EU goods are stored with duty and VAT suspended.
Customs warehouse and tax warehouse: which is which?
A customs warehouse suspends duty and import VAT on non-EU goods. A tax (excise) warehouse suspends excise duty. At the Hub goods enter the customs warehouse; on release we settle duty and VAT, and handle excise and stamps under the tax warehouse.
Who owns the goods while they are stored?
You do, throughout. Complete is the warehouse keeper and customs operator. The stock statement is issued in your name and you can visit or audit your goods on notice.
When exactly do I pay duty, VAT and excise?
Only when a batch is released for free circulation, and only on that batch. Complete settles the amounts with Polish customs and invoices you the pass-through costs together with the handling fee.
Do I need a company or VAT number in the EU?
In most cases, no. Complete acts on your behalf under a warehousing agreement. You usually do not need an EU entity, fiscal representative or Polish VAT registration for storage; we confirm this per case at step 1.
What if a batch does not sell?
Goods under customs warehousing can be re-exported outside the EU without duty ever becoming due, or moved to another EU customs warehouse. You are not locked in.
Mateusz Opara
In the drinks trade since 2013, in Pernod Ricard's luxury spirits division. Six years in contract logistics, previously at Prolog and Suus. Running Complete since January. He answers the phone himself and corresponds in English, Polish and Russian. He has handled producers from Italy, Spain, France, Portugal, the UK and Scotland, Norway, Georgia, the USA, Australia and New Zealand.
Send us your product list. We reply within two working days.
Tell us what you produce and where you would like to sell it. We come back with a document checklist, a quote and an honest view on whether the Hub makes sense for your volumes.
Complete Sp. z o.o.
We correspond in English, Polish, Russian, Ukrainian, Georgian and Armenian.
Complete Sp. z o.o. · ul. Annopol 21, 03-236 Warszawa, Poland
VAT ID PL 524 305 82 26 · REGON 543459407 · KRS 0001210329